Shipping Policy

Effective Date: June 29, 2026

Thank you for shopping with At Nova. We are committed to delivering your orders safely and on time across the United Arab Emirates.

Shipping Coverage

We currently ship to all Emirates within the UAE, including:

• Dubai

• Abu Dhabi

• Sharjah

• Ajman

• Ras Al Khaimah

• Fujairah

• Umm Al Quwain

Order Processing

• Orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or UAE public holidays will be processed on the next business day.

Delivery Time

• Dubai: 1–2 business days

• Other UAE Emirates: 2–4 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, or public holidays.

Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout before payment.

• Any free shipping promotions will be clearly mentioned on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking details.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Delayed Deliveries

While we aim to deliver within the estimated timeframe, unexpected delays may occur. We appreciate your patience and will assist you in tracking your shipment.

Damaged or Lost Packages

If your order arrives damaged or you believe it has been lost in transit, please contact us within 48 hours of the expected delivery date. We will work with the courier to resolve the issue as quickly as possible.

Contact Us

Trade Name: At Nova

Phone: +92 307 4208056

Email: atnova49@gmail.com

Business Address: Dubai, Dubai, United Arab Emirates